Your warranty is with Needak Manufacturing as detailed on our Warranty Page. You will need to contact them directly if you have any problems. This is their Return Policy:
There are NO RETURNS without prior authorization. If you should have a claim, contact Needak Manufacturing:
Phone: (402) 336-4083 or (800) 232-5762 (8:30A to 5:00P Central Time, Mon.-Fri.)
Or email: NeedakSales@NeedakRebounders.com
Note: Include your name, current address, daytime phone number and the serial number (located on a hinge) of your Needak® rebounder.
Warranty claims from outside the US and Canada require prepayment of shipping charges by purchaser. On ALL shipments outside the US the purchaser and/or recipient is responsible for any and all taxes, duties, customs fees, etc. 
